Columbus, Ohio — The National Registry of Emergency Medical Technicians (National Registry) is proud to announce the launch of its new Knowledge Article database, a dynamic, user-driven resource designed to provide quick, reliable answers at your fingertips.
This searchable database gives users access to the same up-to-date information used by our support team, without the wait. Built to evolve through user feedback, it ensures content remains accurate, relevant, and easy to understand. Articles will be regularly added and updated, allowing users to access the latest guidance in real-time.
The database is part of a broader initiative to enhance customer service, which also includes a new toll-free number (855) 430-6211, and a 24/7 virtual agent. The virtual agent delivers instant answers to common questions, reduces call volume, and enables staff to focus on more complex issues. Over time, it will continue to improve through AI-driven learning.
The Knowledge Article Database is now live. We invite users to explore, share feedback, and take advantage of this powerful tool to get the answers they need, quickly and efficiently.
Media Contact:
Kelly Schroeder
Manager of Integrated Content & Communications
kschroeder@nremt.org
The National Registry, established in 1970 as a non-profit organization, is the Nation’s Emergency Medical Services Certification organization. The National Registry is accredited by the National Commission for Certifying Agencies (NCCA), the accreditation body of the Institute for Credentialing Excellence. The National Registry maintains NCCA accreditation for each of the four certification programs: Emergency Medical Responder (NREMR), Emergency Medical Technician (NREMT), Advanced Emergency Medical Technician (NRAEMT), and Paramedic (NRP). Credentialing protects the public, assures consumers that professionals have met standards of practice, advances the EMS profession, and establishes standards of professional knowledge, skills, and practice. Additional information is available at NREMT.org and LinkedIn, Facebook, Instagram, YouTube, Reddit, TikTok, and X.